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Digital Product

Digital Product

Account Help

Your email address cannot be edited on an existing account. If your email changes, a new account must be created. ... Read more
Reset your password (non‑Clever/ClassLink): use the login page, verify your email, and create a new password. SSO users should contact district IT. ... Read more
Learn how to use the HWT Lesson Planner and Assignment Tracker to organize lessons, track progress, and support student learning. ... Read more

Interactive Digital Teaching Tool

Learn how to set up and use the HWT Interactive Digital Teaching Tool with this quick-start tutorial video for educators. ... Read more
Educators log in via Clever, ClassLink, Google SSO, or directly at +Live Insights. Access apps from the Dashboard or specific educator URLs. ... Read more
Discover how to use the HWT Interactive Digital Teaching Tool in this video—setup steps, key features, and classroom integration tips. ... Read more
Learn how to use the HWT Digital Formation Tools to support handwriting instruction with interactive, multisensory features. ... Read more
Watch this video to learn how to get started with the HWT Interactive Digital Teaching Tool—setup, features, and classroom tips. ... Read more
Get an overview of the HWT Digital Student App—features, navigation tips, and how it supports student learning and engagement. ... Read more
Explore features of the HWT Interactive Digital Teaching Tool—easy setup, lesson access, and classroom integration tips. ... Read more
We provide teacher's guides and interactive digital teaching tools. ... Read more

License Activation

Log in to +Live Insights to access licenses, help guides, and support for using Mat Man and Me’s digital tools. ... Read more
Yes—but only before licenses are activated. ... Read more
Activate via email or +Live Insights®. Activation is required for access, doesn’t assign licenses, and product license types may vary. ... Read more
If you cannot find your activation email, you can log directly into +Live Insights® for activation and setup. ... Read more
Getting started: Purchase, activate in +Live Insights®, set up users, assign licenses, and access applications. ... Read more
Digital license length and terms depend on the type of license and when it is activated. ... Read more
Watch +Live Insights walkthroughs to learn setup, license access, and dashboard tools for using Mat Man and Me digitally. ... Read more
When you purchase LWT digital products, you are purchasing licenses. Licenses must be activated and assigned to educators and/or students ... Read more
Your email address cannot be edited on an existing account. If your email changes, a new account must be created. ... Read more
Complete a few setup steps after purchasing Learning Without Tears digital products; steps vary by your school or district’s access method. ... Read more
Your licenses remain available, but admin access must be reassigned. ... Read more
Master codes and activated licenses can be found in the Admin Console after activation. They do not appear in student applications. ... Read more

Other Help Questions

Yes, with the new Screener you can adjust them. To adjust, go to Edit and click the Class Details button. ... Read more
We have support for you, including new how-to videos. ... Read more

Rostering & Licensing of Teachers and Students

Confirming licenses are assigned. ... Read more
Standard (full) licenses expire 365 days (12 months) from the date of activation. ... Read more
Educators can access Learning Without Tears digital products in one of the ways below. ... Read more
Add users to the +Live Insights® dashboard manually or via bulk upload—both follow the same role and licensing rules. ... Read more
You can add students to classes in +Live Insights® during class creation or as part of your bulk rostering process. ... Read more
License assignment depends on who the license is for (educator or student) and how your account is rostered. ... Read more
To begin rostering, log in to +Live Insights and go to Roster Management. Choose a method and follow instructions. Email us to schedule launch. ... Read more
You can create classes and assign educators in +Live Insights® using either manual setup or bulk upload, depending on how your account is rostered. ... Read more
The steps for transferring students and educators depend on how your account is rostered. ... Read more
You can unassign and reassign licenses when a student or educator no longer needs access, or when you need to move a license to someone else. ... Read more
Students access Learning Without Tears digital products using one of the methods below, depending on how their school or district is set up. ... Read more
Trial licenses provide temporary access to Learning Without Tears digital products so educators can explore features before purchasing. ... Read more
Adding or removing users during the school year. ... Read more
Bulk Import is a one-time setup process where your organization submits a spreadsheet to set up users and classes. ... Read more
ClassLink securely shares roster data from your Student Information System (SIS) with Learning Without Tears. ... Read more
Manual setup is a self-service method that allows administrators to create users, classes, and assign licenses directly in +Live Insights®. ... Read more
Parents can log in to +Live Insights and use “Manually Enter User Information” in Roster Management to set up classes and license students. ... Read more
When moving to a new academic year roster data does not automatically roll over. ... Read more
Changing setup methods during the school year could result in loss of data and student progress.  ... Read more
When all licenses for a product are in use, no additional users can be assigned that product until a license becomes available or... ... Read more
Teacher PINs and student access codes are used only for schools using Bulk Import or Manual Setup. ... Read more
Copilot said: Set up using Clever, ClassLink, Google SSO, Bulk Import, or manual setup in +Live Insights®, based on your organization’s needs. ... Read more

Using Digital Licenses

Learn how to create printable worksheets using the A+ Worksheet Maker in this step-by-step video tutorial from Handwriting Without Tears. ... Read more
This tutorial helps educators navigate the HWT Digital Student App—exploring features, setup, and classroom integration tips. ... Read more
This tutorial helps families use the HWT Digital Student App—covering setup, navigation, and tips for supporting learning at home. ... Read more
For Bulk Import or Manual Setup, enter the teacher PIN on the student login page during first login. It will be saved for future access. ... Read more
Educators log in via Clever, ClassLink, Google SSO, or directly at +Live Insights. Access apps from the Dashboard or specific educator URLs. ... Read more
Students log in via Clever, ClassLink, Google SSO, or with a username and code at specific URLs. Wet-Dry-Try requires the Apple app download. ... Read more
Review the supported system requirements before starting to avoid access or functionality issues. ... Read more

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