Understanding Your Purchase
When you purchase LWT digital products, you are purchasing licenses. Licenses must be activated and assigned to educators and/or students
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Digital license length and terms depend on the type of license and when it is activated. ... Read more
Standard (full) licenses expire 365 days (12 months) from the date of activation. ... Read more
Trial licenses provide temporary access to Learning Without Tears digital products so educators can explore features before purchasing. ... Read more
Complete a few setup steps after purchasing Learning Without Tears digital products; steps vary by your school or district’s access method. ... Read more
+Live Insights® (PLI) is the administrative and educator dashboard used to activate, set up, and manage Learning Without Tears digital products. ... Read more
Your email address cannot be edited on an existing account. If your email changes, a new account must be created. ... Read more
You can reset your password from any Learning Without Tears digital product login page (Only applicable for non-Clever or ClassLink users) ... Read more
Review the supported system requirements before starting to avoid access or functionality issues. ... Read more
License Activation & Access
If you cannot find your activation email, you can log directly into +Live Insights® for activation and setup. ... Read more
Activate via email or +Live Insights®. Activation is required for access, doesn’t assign licenses, and product license types may vary. ... Read more
Yes—but only before licenses are activated. ... Read more
Your licenses remain available, but admin access must be reassigned. ... Read more
Activation codes and activated licenses can be found in the Admin Console after activation. They do not appear in student applications. ... Read more
Getting started: Purchase, activate in +Live Insights®, set up users, assign licenses, and access applications. ... Read more
Rostering, Assignments & Setup
Set up using Clever, ClassLink, Google SSO, Bulk Import, or manual setup in +Live Insights®, based on your organization’s needs. ... Read more
Clever connects your district’s Student Information System (SIS) to Learning Without Tears to sync users, classes, and enrollments. ... Read more
ClassLink securely shares roster data from your Student Information System (SIS) with Learning Without Tears. ... Read more
Bulk Import is a one-time setup process where your organization submits a spreadsheet to set up users and classes. ... Read more
Manual setup is a self-service method that allows administrators to create users, classes, and assign licenses directly in +Live Insights®. ... Read more
Changing setup methods during the school year could result in loss of data and student progress. ... Read more
Confirm that student and/or teacher licenses have been assigned through the +Live Insights® administrative and educator ... Read more
The process to add or remove a user during the school year depends on your setup method. ... Read more
When moving to a new academic year roster data does not automatically roll over. ... Read more
Creating Classes, Adding Students, Assigning Licenses
Add users to the +Live Insights® dashboard manually or via bulk upload—both follow the same role and licensing rules. ... Read more
You can create classes and assign educators in +Live Insights® using either manual setup or bulk upload, depending on how your account is rostered. ... Read more
You can add students to classes in +Live Insights® during class creation or as part of your bulk rostering process. ... Read more
The steps for transferring students and educators depend on how your account is rostered. ... Read more
License assignment depends on who the license is for (educator or student) and how your account is rostered. ... Read more
You can unassign and reassign licenses when a student or educator no longer needs access, or when you need to move a license to someone else. ... Read more
When all licenses for a product are in use, no additional users can be assigned that product until a license becomes available or... ... Read more
Teacher, Student & Family Experience
Educators can access Learning Without Tears digital products in one of the ways below. ... Read more
Students access Learning Without Tears digital products using one of the methods below, depending on how their school or district is set up. ... Read more
Teacher PINs and student access codes are used only for schools using Bulk Import or Manual Setup. ... Read more