Can I transfer my digital licenses to another person?
Yes—but only before licenses are activated.
Yes—but only before licenses are activated.
Steps:
- Log in to +Live Insights® with the email address tied to the licenses.
- Click Activate or Transfer.
- Choose:
- Transfer all licenses, or
- Select specific orders.
- Enter the new owner’s email address and click Transfer.
Note:
- If licenses have already been activated, assigned, and are staying within the same organization, you can add a new user as an admin in User Management instead of transferring ownership.
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
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August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST