Can I transfer my digital licenses to another person?
Yes—but only before licenses are activated.
Yes—but only before licenses are activated.
Steps:
- Log in to +Live Insights® with the email address tied to the licenses.
- Click Activate or Transfer.
- Choose:
- Transfer all licenses, or
- Select specific orders.
- Enter the new owner’s email address and click Transfer.
Note:
- If licenses have already been activated, assigned, and are staying within the same organization, you can add a new user as an admin in User Management instead of transferring ownership.
Quick Questions & Answers
If you are already a registered account holder, log in to our digital learning dashboard, +Live Insights. Your available licenses will be shown in the dashboard after the login. For more guidance, visit the Help & Support section in the left-hand navigation within +Live Insights. You can also download and print our activation guides.
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST