How does digital product setup work from purchase to student access?
Getting started: Purchase, activate in +Live Insights®, set up users, assign licenses, and access applications.
Getting started follows a simple process:
- Purchase – Licenses are ordered and an activation email is sent to the digital administrator.
- Activate – Licenses are activated within the educator dashboard +Live Insights® .
- Set Up Users – Classes are created and users are rostered using your district or school’s setup method.
- Assign Access – Licenses are assigned to users as needed.
- Access – Users are given access to their assigned application(s).
Quick Questions & Answers
If you are already a registered account holder, log in to our digital learning dashboard, +Live Insights. Your available licenses will be shown in the dashboard after the login. For more guidance, visit the Help & Support section in the left-hand navigation within +Live Insights. You can also download and print our activation guides.
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST