What carries over year-to-year?
When moving to a new academic year roster data does not automatically roll over.
When moving to a new academic year roster data does not automatically roll over.
What remains after moving to a new academic year
Admin and educator accounts (name and email address)
What resets after moving to a new academic year
Manual Setup
Licenses are removed when they expire
Classes and students remain
Clever, ClassLink, and Bulk Import
Learning Without Tears runs a year end process each year for all Organizations at the end of July to clear out classes and licensing.
Note: Digital Admins may adjust the timing of this in +Live Insights®
Important
Access stops when licenses expire even if users remain in the system
New licenses require a new purchase
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST