How do I add educators or administrators and assign roles?

You can add educators and administrators in the +Live Insights® administrative dashboard manually, or, depending on how many users you need to create, you can do so through our bulk upload. Both methods use the same role structure and licensing rules.  

Note: For Clever and ClassLink users, you must contact your administrator to update sharing rules to modify user access.  

User Roles Types 

Learning Without Tears has two user roles in +Live Insights®. Note: A single user can have multiple roles and organizations (for example, Admin at the district, school, or product level and Faculty at one or more schools). 
  

Admin 

• Full access to users, classes, students, licenses, resources, reporting, and settings. 

• District Admins should have a district selected as their organization. 

• School Admins should have a school selected as their organization. 

• Product Admins should have the product selected in their role. 

• You may have multiple Admins at the district or school level. 

Faculty 

• Used for Educators and Co‑Educators. 

• Faculty can access teaching resources and reports, where applicable for the classes they teach. 

• If they have students using a digital product (such as Keyboarding Without Tears), they will see reports for those students. 

Adding Users 

 
Adding Users Manually 

Use this option when adding one or a few users. 

• Log in to +Live Insights® and select Admin Console. 

• Select User Management and the “+ Invite User” button to open the Invite New User window. 

• Fill out all required fields using the drop down to choose an Organization and Role. 

• Select Add Role.  

• If the user belongs to more than one organization, select another organization and role from the dropdown and choose Add Role again. 

• Assigning licenses (if needed):  

• Use the Assign Products dropdown only if the educator needs their own license. 

• Educators should be assigned a license only if they will personally use 

• If the educator is only teaching students who are licensed, they do not need a license assigned to them. 

• Select Invite User to send the email invitation. 

Adding Users via Bulk Upload 

Use this option when adding many users at once. 

• Review the Bulk Import Instructions 

• Download and complete our Bulk Import Template 

• You will specify:  

• User role (Admin or Educator) 

• Organization (district or school) 

• Product assignment only when required 

• Upload the completed file 

• Email implementation@lwtears.com to initiate your setup 

Important: post-bulk import, additional users can be managed manually via  +Live Insights®.