
How can I change or reset my password?
To reset your password, use “Forgot your password?” on any login page. Follow the prompts to verify your email and set a new password.
To reset your password, on any of the Learning Without Tears digital sites, go to the login page, enter your email address, and select the "Forgot your password?" link.
You will be prompted to then fill in your email address and select “Send Verification Code.” This will immediately send an email to you with the subject line, “Learning Without Tears account email verification code”. Please be sure to check your spam folder if you do not get this in the next few minutes. Type your code in and select “Verify Code.” This will verify your email address.
Next select “Continue”, which will take you to a screen to enter your new password and confirm your new password. When you are done entering your new password, select “Continue.” This should successfully log you in.
Quick Questions & Answers
If you are already a registered account holder, log in to our digital learning dashboard, +Live Insights. Your available licenses will be shown in the dashboard after the login. For more guidance, visit the Help & Support section in the left-hand navigation within +Live Insights. You can also download and print our activation guides.
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST