What should I do first after purchasing digital products?
Complete a few setup steps after purchasing Learning Without Tears digital products; steps vary by your school or district’s access method.
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How do trial licenses work?
Trial licenses provide temporary access to Learning Without Tears digital products so educators can explore features before purchasing.
How do I add educators or administrators and assign roles?
Add users to the +Live Insights® dashboard manually or via bulk upload—both follow the same role and licensing rules.
What carries over year-to-year?
When moving to a new academic year roster data does not automatically roll over.
How does adding or removing users during the school year work?
You can add or remove users during the school year, but the process depends on your setup method
How can I confirm licenses are assigned?
Confirm that student and/or teacher licenses have been assigned through the +Live Insights® administrative and educator
What happens if I change setup methods mid-year?
Changing setup methods during the school year could result in loss of data and student progress.
How does Bulk Import work?
Bulk Import is a one-time setup process where your organization submits a spreadsheet to set up users and classes.
How does ClassLink integration work?
ClassLink securely shares roster data from your Student Information System (SIS) with Learning Without Tears.
What did I purchase, and who are the licenses for?
When you purchase LWT digital products, you are purchasing licenses. Licenses must be activated and assigned to educators and/or students