How do I unassign and/or reassign licenses?
You can unassign and reassign licenses when a student or educator no longer needs access, or when you need to move a license to someone else.
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How do I assign licenses to educators and students?
License assignment depends on who the license is for (educator or student) and how your account is rostered.
How do I transfer students or educators?
The steps for transferring students and educators depend on how your account is rostered.
How do I add students to classes?
You can add students to classes in +Live Insights® during class creation or as part of your bulk rostering process.
How does Clever integration work?
Clever connects your district’s Student Information System (SIS) to Learning Without Tears to sync users, classes, and enrollments.
How does digital product setup work from purchase to student access?
Getting started: Purchase, activate in +Live Insights®, set up users, assign licenses, and access applications.
Where do I find my master codes and activated licenses?
Master codes and activated licenses can be found in the Admin Console after activation. They do not appear in student applications.
How do I create classes and/or assign classes to educators?
You can create classes and assign educators in +Live Insights® using either manual setup or bulk upload, depending on how your account is rostered.
What should I do first after purchasing digital products?
Complete a few setup steps after purchasing Learning Without Tears digital products; steps vary by your school or district’s access method.
How do trial licenses work?
Trial licenses provide temporary access to Learning Without Tears digital products so educators can explore features before purchasing.