Checking out with a quote on our store
Checking out with a quote on our store
New Episode of Literacy Matters: Breaking the Pyramid Myth: Rethinking MTSS for Reading Growth Watch Now
I placed my order with a purchase order, what are your payment terms?
We accept authorized POs from U.S. and Canadian schools and businesses. Terms: Net 30 from shipment date for easy and flexible purchasing.
I did not receive an invoice for my order. How can I get one?
Invoices are mailed 6–8 business days after ordering. If delayed, email ar@lwtears.com to request a copy.
Adding Shipping & Billing in the Shopping Cart
Confirm or add your shipping address at checkout. Shipping & tax will update once your info is entered.
How can I modify my order?
To modify online orders, reply to the confirmation email. For others, call 888.983.8409 within 24 hrs. Some changes may not be possible.
How do I track my order?
If you gave an email, you’ll get tracking info. Check spam. Need help? Use the care form or call 888.983.8409 to check order status.
International Ordering
Canada: 10% of subtotal, $14 min. Other intl: 15%, $20 min. Intl customers pay customs, duties & taxes.
Customs, Duties and Taxes
Intl orders may incur customs fees/taxes. Provide a phone for delivery. Don’t refuse shipments. NAFTA certs available for Mexico—call us.
Do you accept wire transfers for international orders?
Intl orders need a credit card. Wire transfer is allowed post-order for a $30 fee—finalize via email with Customer Service.
Activating a New Product License
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