I did not receive an invoice for my order. How can I get one?
Invoices are mailed 6–8 business days after ordering. If delayed, email ar@lwtears.com to request a copy.
Invoices are typically mailed 6–8 business days after the date of order. If it is past this time period, please contact ar@lwtears.com(link sends e-mail) to request an invoice.
Quick Questions & Answers
If you are tax exempt, please include your exemption form along with your order. Online orders may upload the tax exempt certificate during checkout. Additionally, you can email your tax exempt certificate to taxdepartment@lwtears.com(link sends e-mail). Please be sure to note the online order's reference order ID or your purchase order number so that we can locate your order. To ensure compliance with state and local tax laws, all submitted forms and tax exempt information must be received and reviewed by our customer service department before a customer can place an order free of tax.
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Learning Without Tears® accepts the following payment methods:
- Visa
- MasterCard
- American Express
- Check
- Money Order
- Authorized Purchase Order from a School or Business
Please note: Online orders must be paid by Visa, MasterCard, or American Express.
If you prefer to email, fax, or mail your order, download and print our order form. Choose the state/province to which the order will be shipped.
For payments by check, mail them to:
Learning Without Tears
PO Box 791714
Baltimore, MD 21279-1714
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST