Where do I submit payment for a purchase order?
Mail check payments to:
Learning Without Tears
PO Box 791714
Baltimore, MD 21279-1714
New Episode of Literacy Matters: Breaking the Pyramid Myth: Rethinking MTSS for Reading Growth Watch Now
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How do I remove sales tax?
If tax exempt, upload your certificate at checkout or email it with your order ID/PO to taxdepartment@lwtears.com for review before ordering.
I placed my order with a purchase order, what are your payment terms?
We accept authorized POs from U.S. and Canadian schools and businesses. Terms: Net 30 from shipment date for easy and flexible purchasing.
I did not receive an invoice for my order. How can I get one?
Invoices are mailed 6–8 business days after ordering. If delayed, email ar@lwtears.com to request a copy.
Activating a New Product License
Log in to +Live Insights to access licenses, help guides, and support for using Mat Man and Me’s digital tools.
What are your system requirements?
Check our system requirements to ensure compatibility with digital products. See the Digital Product Setup guide for activation help.
How are student devices set up?
For Bulk Import or Manual Setup, enter the teacher PIN on the student login page during first login. It will be saved for future access.
How can I change or reset my password?
To reset your password, use “Forgot your password?” on any login page. Follow the prompts to verify your email and set a new password.
Getting started with the new Assessments to Guide Instruction?
We have support for you, including new how-to videos.
How can I change my email?
To change your email, create a new account using the Login/Register link or “Sign up now!” on any Learning Without Tears digital product site.