Can I adjust the testing period setup in the Screener of Handwriting Proficiency?
Yes, with the new Screener you can adjust them. To adjust, go to Edit and click the Class Details button.
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Products
How do educators login?
Educators log in via Clever, ClassLink, Google SSO, or directly at +Live Insights. Access apps from the Dashboard or specific educator URLs.
How do students login?
Students log in via Clever, ClassLink, Google SSO, or with a username and code at specific URLs. Wet-Dry-Try requires the Apple app download.
What types of set up or implementation do you offer?
We offer setup via Clever, ClassLink, Google SSO, or bulk upload. Use +Live Insights and our Implementation Guide to get started.
How do I activate my licenses?
Activate licenses via the email link or by logging into +Live Insights. Use “Activate or Transfer” on the Dashboard. Need more? Visit our Products page.
What if I didn’t receive or can't find my activation email?
Can’t find your activation email? Just log in to +Live Insights and use “Activate or Transfer” on the Dashboard. Contact support if needed.
How do I transfer digital product licenses to someone else?
Licenses can only be transferred before activation. Log in to +Live Insights and use “Activate or Transfer.” Contact support if already activated.
What if my digital admin has left the district and I need access to the licenses?
If your digital admin has left, contact helpdesk@lwtears.com or call 888.983.8409, option 5, to regain access to your licenses.
How do I begin the process of rostering?
To begin rostering, log in to +Live Insights and go to Roster Management. Choose a method and follow instructions. Email us to schedule launch.
How can I find out when my licenses expire?
Licenses expire 1 year after activation or 15 months after purchase. Check expiration in +Live Insights or contact support for exact dates.