How do I activate my licenses?
Activate licenses via the email link or by logging into +Live Insights. Use “Activate or Transfer” on the Dashboard. Need more? Visit our Products page.
You can activate your digital licenses either through the activation email or by logging into +Live Insights directly.
Activation Email - Find your activation email (titled: Action Required – Activate Your Learning Without Tears Licenses from technology@LWTears.com), and click on the “Activate Digital Products” link. This will prompt you to login to +Live Insights.
Login to +Live Insights – If you are unable to locate your activation email, you can simply login to +Live Insights (pli.lwtears.com)
Once you login to +Live Insights, select the “Activate or Transfer” button on the Dashboard and follow the prompts.
If you need additional licenses, go to our Products page to purchase your licenses. For a custom quote, use our contact form or call 888.983.8409, option 5.
Quick Questions & Answers
If you are already a registered account holder, log in to our digital learning dashboard, +Live Insights. Your available licenses will be shown in the dashboard after the login. For more guidance, visit the Help & Support section in the left-hand navigation within +Live Insights. You can also download and print our activation guides.
For questions about products you have purchased.
Need help right now?
Contact us and we’ll be happy to help!
Contact Toll Free: 888-983-8409
Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST
August and September Customer Support Hours:
Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
Friday, 8:30 a.m.–5:30 p.m. EST