How can I modify my order?
To modify online orders, reply to the confirmation email. For others, call 888.983.8409 within 24 hrs. Some changes may not be possible.
New Episode of Literacy Matters: Breaking the Pyramid Myth: Rethinking MTSS for Reading Growth Watch Now
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How do I track my order?
If you gave an email, you’ll get tracking info. Check spam. Need help? Use the care form or call 888.983.8409 to check order status.
International Ordering
Canada: 10% of subtotal, $14 min. Other intl: 15%, $20 min. Intl customers pay customs, duties & taxes.
Customs, Duties and Taxes
Intl orders may incur customs fees/taxes. Provide a phone for delivery. Don’t refuse shipments. NAFTA certs available for Mexico—call us.
Do you accept wire transfers for international orders?
Intl orders need a credit card. Wire transfer is allowed post-order for a $30 fee—finalize via email with Customer Service.
Will my order be taxed?
Sales tax is applied based on shipping address. Exemptions accepted with valid forms. Some states and provinces are tax-free.
How do educators login?
Educators log in via Clever, ClassLink, Google SSO, or directly at +Live Insights. Access apps from the Dashboard or specific educator URLs.
How do students login?
Students log in via Clever, ClassLink, Google SSO, or with a username and code at specific URLs. Wet-Dry-Try requires the Apple app download.
Why is the Handwriting Without Tears teaching order different? How does it work?
Our unique letter teaching order is successful because it follows a scaffolded developmental teaching sequence.
I am familiar with Mat Man from Get Set to School Curriculum. What is Mat Man’s role in A-Z for Mat Man and Me?
Mat Man builds body awareness and literacy through hands-on play, rhymes, and interactive alphabet stories.