Where do I ship my return?
Ship U.S. returns to: Learning Without Tears / PBD 905 Carlow Dr. Unit B, Bolingbrook, IL 60490. Canadian returns to: Northland Fulfillment 277 Humberline Dr., Toronto, ON M9W 0B6.
New Episode of Literacy Matters: Breaking the Pyramid Myth: Rethinking MTSS for Reading Growth Watch Now
What if I need to return or exchange an item?
Returns are accepted within 3 months if items are unused. Include return form, reason, and refund/exchange request. Digital refunds apply if not activated.
What are your system requirements?
Check our system requirements to ensure compatibility with digital products. See the Digital Product Setup guide for activation help.
How are student devices set up?
For Bulk Import or Manual Setup, enter the teacher PIN on the student login page during first login. It will be saved for future access.
How can I change or reset my password?
To reset your password, use “Forgot your password?” on any login page. Follow the prompts to verify your email and set a new password.
Does HWT offer options for writing practice outside of the handwriting books?
In our Building Writers program there are several styles of paper and writing journals available for independent writing practice
How can I use the HWT program for a left-handed student?
All of our student editions are left-hand friendly!
Your paper uses double lines. Our school uses three lines. Will this lead to confusion?
The average classroom uses multiple styles of paper and we want to teach students how to write on all of them.
Getting started with the new Assessments to Guide Instruction?
We have support for you, including new how-to videos.
How can I change my email?
To change your email, create a new account using the Login/Register link or “Sign up now!” on any Learning Without Tears digital product site.