How can I modify my order?
To modify online orders, reply to the confirmation email. For others, call 888.983.8409 within 24 hrs. Some changes may not be possible.
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How do I track my order?
If you gave an email, you’ll get tracking info. Check spam. Need help? Use the care form or call 888.983.8409 to check order status.
International Ordering
Canada: 10% of subtotal, $14 min. Other intl: 15%, $20 min. Intl customers pay customs, duties & taxes.
Customs, Duties and Taxes
Intl orders may incur customs fees/taxes. Provide a phone for delivery. Don’t refuse shipments. NAFTA certs available for Mexico—call us.
Do you accept wire transfers for international orders?
Intl orders need a credit card. Wire transfer is allowed post-order for a $30 fee—finalize via email with Customer Service.
Will my order be taxed?
Sales tax is applied based on shipping address. Exemptions accepted with valid forms. Some states and provinces are tax-free.
Purchasing with a purchase order on the shopping cart (schools and organizations only)
To pay by purchase order, select it at checkout. Only schools/orgs can use POs. If unavailable, upload your PO using the link provided.