Support Search | Learning Without Tears

Where do I submit payment for a purchase order?

Mail check payments to:
Learning Without Tears
PO Box 791714
Baltimore, MD 21279-1714

How do I remove sales tax?

If tax exempt, upload your certificate at checkout or email it with your order ID/PO to taxdepartment@lwtears.com for review before ordering.

I placed my order with a purchase order, what are your payment terms?

We accept authorized POs from U.S. and Canadian schools and businesses. Terms: Net 30 from shipment date for easy and flexible purchasing.

I did not receive an invoice for my order. How can I get one?

Invoices are mailed 6–8 business days after ordering. If delayed, email ar@lwtears.com to request a copy.

Where can I find a complete product price list?

Prices are available on our order forms or webstore.

Where do I ship my return?

Ship U.S. returns to: Learning Without Tears / PBD 905 Carlow Dr. Unit B, Bolingbrook, IL 60490. Canadian returns to: Northland Fulfillment 277 Humberline Dr., Toronto, ON M9W 0B6.

What if I need to return or exchange an item?

Returns are accepted within 3 months if items are unused. Include return form, reason, and refund/exchange request. Digital refunds apply if not activated.