I'm a parent, how do I get my student(s) started?
Parents can log in to +Live Insights and use “Manually Enter User Information” in Roster Management to set up classes and license students.
To get started, log in to +Live Insights (pli.lwtears.com), visit the Admin Console in the left-hand navigation, and then select Roster Management. Use the drop-down for “Manually Enter User Information” and follow the directions for setting up a class and licensing your student(s).
Quick Questions & Answers
If you are already a registered account holder, log in to our digital learning dashboard, +Live Insights. Your available licenses will be shown in the dashboard after the login. For more guidance, visit the Help & Support section in the left-hand navigation within +Live Insights. You can also download and print our activation guides.
For questions about products you have purchased.
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August and September Customer Support Hours:
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Friday, 8:30 a.m.–5:30 p.m. EST