Where do I ship my return?
Ship U.S. returns to: Learning Without Tears / PBD 905 Carlow Dr. Unit B, Bolingbrook, IL 60490. Canadian returns to: Northland Fulfillment 277 Humberline Dr., Toronto, ON M9W 0B6.
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What if I need to return or exchange an item?
Returns are accepted within 3 months if items are unused. Include return form, reason, and refund/exchange request. Digital refunds apply if not activated.
Will my order be taxed?
Sales tax is applied based on shipping address. Exemptions accepted with valid forms. Some states and provinces are tax-free.
How do educators login?
Educators log in via Clever, ClassLink, Google SSO, or directly at +Live Insights. Access apps from the Dashboard or specific educator URLs.
How do students login?
Students log in via Clever, ClassLink, Google SSO, or with a username and code at specific URLs. Wet-Dry-Try requires the Apple app download.
Is the HWT program available in Spanish?
HWT materials and digital tools are fully available in Spanish for teachers, students, and families.
What forms of payment do you accept?
Learning Without Tears® accepts Visa, MC, AmEx, check, money order, PO. Online orders: credit cards only. Printable forms available.
Purchasing with a purchase order on the shopping cart (schools and organizations only)
To pay by purchase order, select it at checkout. Only schools/orgs can use POs. If unavailable, upload your PO using the link provided.
Do you accept purchase orders from my school or business?
Learning Without Tears accepts signed purchase orders or school letters for orders, but not via phone or online. Submit via email, fax, mail, or upload.