I want to ship my order to multiple destinations. May I do this?
Online orders can’t ship to multiple addresses. Submit separate orders or send a PO via email/fax with items listed per address.
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What are the shipping and handling costs?
Shipping varies by location. U.S.: $6.50 under $65, 10% over. AK/HI/APO: 15% ($7.50 min). Canada: 10% ($14 min). Intl: 15% ($20 min).
Do you accept wire transfers for international orders?
Intl orders need a credit card. Wire transfer is allowed post-order for a $30 fee—finalize via email with Customer Service.
Customs, Duties and Taxes
Intl orders may incur customs fees/taxes. Provide a phone for delivery. Don’t refuse shipments. NAFTA certs available for Mexico—call us.
International Ordering
Canada: 10% of subtotal, $14 min. Other intl: 15%, $20 min. Intl customers pay customs, duties & taxes.
Does Learning Without Tears have a retail store where I can shop?
We don’t have a physical store. Order online, by phone (888.983.8409), or via PO by email.
How can I modify my order?
To modify online orders, reply to the confirmation email. For others, call 888.983.8409 within 24 hrs. Some changes may not be possible.
How do I track my order?
If you gave an email, you’ll get tracking info. Check spam. Need help? Use the care form or call 888.983.8409 to check order status.
How do I know if my online order went through?
Online orders get instant email confirmation. Didn’t get it? Check spam or call 888.983.8409. POs get email confirmation unless faxed/mailed.