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Customer Care - Rostering

Have a question about rostering?

Support Center/Rostering

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    We support Clever and ClassLink as to options for SSO. Please see links below for data roster sharing best practices.

    •    Clever Instructions

    •    ClassLink Instructions


    You can also provide your rosters to us using the One-time Bulk Import process. This one-time bulk upload can also support Google SSO. 

    Please see our instructions and best practice for One-time Bulk Import process.

    As an administrator of our digital products, you can go to +Live Insights at and create your teacher, classes/student and assign licenses. If you do not have an account with +Live Insights, please follow the steps to create an account first using your digital administrator email address.

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    For parents, occupational therapists, or others without a school, just enter “N/A” for the school and district fields.

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    Contact Toll Free: 888-983-8409

    Office Hours:
    Monday–Friday, 8:30 a.m.–5:30 p.m. EST

    August and September Customer Support Hours:
    Monday–Thursday, 8:30 a.m.–7:30 p.m. EST
    Friday, 8:30 a.m.–5:30 p.m. EST