Customer Care - Payment and Billing Have a question about our products or your order? Support Center/Payment and Billing Find out more Select the type of support ↓Need Product Information Workshops and Training Have Ordering Questions Need Help with Implementation and Roster Setup Pricing and Quotes Need Help with Billing Digital Product Support Returns and ReplacementsAll fields marked * are required Purchase Order NumberLeave blank or enter “N/A” if you don’t have one Sales Order NumberLeave blank or enter “N/A” if you don’t have one Online Order NumberLeave blank or enter “N/A” if you don’t have one What specific billing issue do you have? * - Select -Questions on the taxes chargedInvoice / receipt requestsPaying for an order/invoiceBilling address / email changeOrder refund/credit questionOther If this is about a tax exempt certificate, have you sent that to us?Yes No Please email a tax exempt certificate to taxdepartment@lwtears.com See our FAQ for payment methods. Payment must be in US dollars.Customer Type * - Select -ParentHomeschoolerOccupational TherapistDigital AdministratorEducatorSpecial EducationClassroomSchoolDistrictOtherYour CommentsContact InformationFirst Name * Last Name * Email Address * Phone Number * Address * City * State/Province * ZIP/Postal Code * School InformationFor parents, occupational therapists, or others without a school, just enter “N/A” for the school and district fields.School Name * District * County * Please add me to the mailing listYes No For questions about products and purchasing.Contact Toll Free: 888-983-8409Office Hours:Monday–Friday, 8:30 a.m.–5:30 p.m. ESTAugust and September Customer Support Hours:Monday–Thursday, 8:30 a.m.–7:30 p.m. ESTFriday, 8:30 a.m.–5:30 p.m. EST
