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Hours of Operation 8:30 a.m. - 5:30 p.m. EST

August and September Customer Support Hours: Monday–Thursday, 8:30 a.m.–7:30 p.m. EST and Friday 8:30 a.m.–5:30 p.m. EST | Contact Toll Free: 888-983-8409

Product, Orders, Billing, and Support

Have a question about our products or your order?

Email customerservice@LWTears.com or use the form below

Contact Customer Care Form

Workshops and Training

Send us your questions about workshops and training.

Email coordinator@LWTears.com or use the form below

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District or School Implementation

Talk to rep about samples, purchase recommendations, and implementation.

Email customeroutreach@LWTears.com or use the form below

Contact Sales

Have other questions? Try our Support page.

Support

Office Locations

Cabin John, MD

8001 MacArthur Blvd

Cabin John, MD 20818 USA

Phone: 301.263.2700

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Gaithersburg, MD

806 West Diamond Avenue

Suite 230

Gaithersburg, MD 20878 USA

Phone: 301.263.2700

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Omaha, NE

5310 S. 107th Ave.

Omaha, NE 68127 USA

Phone: 402.492.2766

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