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Learning Without Tears GDPR Policy

Learning Without Tears GDPR Policy

Effective Date: May 25, 2018

 

IF YOU ARE ACCESSING THIS WEBSITE FROM THE EUROPEAN UNION, PLEASE BE SURE TO READ THIS POLICY.

 

Welcome to Learning Without Tears!

Thanks for using Learning Without Tears! We’re excited you’re here but we have some rules specific to European law that you need to agree to before you use our web services (“Services”). This privacy policy details our compliance with the General Data Protection Regulation (GDPR) and explains how we use any personal information we collect about you when you use this website. Because our Services are subject to change, the terms of this GDPR Policy may change as well. If you are an account administrator or registered user using the Services, we will notify you via e-mail in advance of any material changes to the terms. Upon making changes, we will update the Effective Date found at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the new terms. 

 

SECTION 1. Definitions

[Basically, here are a few GDPR terms we explain so we’re all speaking the same language.]

Personal Data” is any information about a natural person that makes that person directly or indirectly identifiable.

"Data Controller" is the person or organization that decides the purposes for which and the way in which any personal data is processed.

"Data Processor" is the person or organization that processes Personal Data for the Data Controller.

Data Processing” means any operation or set of operations performed upon Personal Data.

Data Subject” is any identified or identifiable natural person whose Personal Data is processed by a Data Controller responsible for processing.

Profiling” means any automated processing of the Personal Data of a natural person that includes the evaluation, analysis, or prediction of their interests or preferences.

Pseudonymization” means the processing of Personal Data in such a manner that it can no longer be attributable to a specific Data Subject. 

"Cookies" are text files put on your computer to gather information from Internet logs and website-specific visitor behavior. This information is used by websites to understand website activity.

 

SECTION 2. Information We Collect

[Basically, we may collect information about you to improve your online experience.]

We collect the following kinds of information:

  • Information you provide;
  • Information on website activity;
  • Information about your device/network;
  • Information for online payment;
  • Information from third-parties.

 

Information You Provide

For unregistered website users, we collect website activity data through the use of cookies and Google Analytics services, detailed in the subsection below. For registered website users, we collect the minimum amount of information we deem necessary to effectively provide you with our Services:

1.       First Name

2.       Last Name

3.       Email

4.       Job title

5.       State

6.      District

7.       School Name

8.       Address (optional)

9.      City (optional)

10.   Zip (optional)

11.    Phone (optional)

 

Information About Website Activity

Like many websites and online services, we use Google Analytics and cookies to collect information that helps us understand website activity and improve your online experience.

 

With respect to Google Analytics, Google Analytics is a third-party information storage system that records information about the pages you visit and the duration of browsing time. Data processing by Google Analytics anonymizes website activity information and therefore does not store any personal information about website visitors. 

 

With respect to cookies, we may use first-party cookies or third-party cookies to provide our Services to you. First party cookies are served directly by us to your computer or mobile device. Third-party cookies are served by third-party service providers integrated into our Services. The purpose and role of our first-party and third-party cookie usage in our Services falls into the following three categories:

  • Essential Cookies
    • These cookies are essential to provide you with our Services and to enable you to use some of our features to optimize our online experience, such as quick upload of content.
  • Functionality Cookies
    • These cookies allow our Services to remember choices you make when you use our Services (preferences, login details, etc.). The purpose of these cookies is to simplify and personalize your experience.
  • Analytics and Performance Cookies
    • These cookies are used to collect information about traffic to and usage of our Services. The collected information is aggregated, is anonymized, does not identify any individual visitor, and includes: number of visitors, referring websites, time, new or returning visitor, and related information. We use this information to help operate our Services more efficiently.  

 

Information About Your Device/Network

We track what types of devices you use to access our Services and collect device attributes such as operating system, screen size, browser. We also track what networks you come from when possible, including your Internet Service Provider (ISP), mobile provider, and location.

 

Information For Online Payment

If you choose to purchase any of our products or paid services through our online shopping, you will need to pay using a payment card (e.g., credit or debit card). We use third party payment card processing services to process payments in connection with our online shopping cart. These third parties have committed to Learning Without Tears that they shall process your payment card information in a secure, PCI compliant manner.

 

SECTION 3. Our Use of Information

We take your privacy seriously. We will only use collected information to improve your online experience and provide our Services to you. We do not share your information with third-party companies who engage in targeted advertising. For a more detailed description of our data practices that may implicate your privacy rights, please see our Privacy Policy .

 

SECTION 4. Data Management Outside of the EU

As part of the Services we offer you through this website, the information you provide us may be transferred to countries outside of the European Union (“EU”) since our third-party providers may be located outside of the EU. When and where this is the case, we will ensure the GDPR-compliant security measures are implemented so that your privacy rights continue to be protected.

 

SECTION 5. Profiling

[Basically, we may personalize our Services to improve your online experience.]

We may analyze your personal information and generate a preference profile so that we can reach out to you with relevant information about our products and services.

 

SECTION 6. Marketing

[Basically, we’d like to let you know about the cool things we’re up to.]

We would like to send you information about our Services that may be of interest to you. If you have already consented to receive marketing, you may opt out at any point by contacting legal@lwtears.com.

 

SECTION 7. Access to Information, Correction, Portability, Deletion

[Basically, the GDPR gives you certain data rights that shape our data policies in Europe.]

 

Subject Access Request. This is your right under the GDPR to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please contact us at legal@lwtears.com. We will respond to your request within one month of receipt of the request. Furthermore, we want to ensure your registered personal information is accurate and up to date.

Objection to Processing Personal Data. This is your right under the GDPR to lodge an objection to our processing of your personal data if you feel there is a ground relating to your particular situation that justifies the objection. Under the GDPR, we will process your objection unless we feel we have a legitimate basis for the data processing or said data processing is in furtherance of the establishment, exercise, or defense of a legal claim. Please contact legal@lwtears.com if you have such an objection.

Data Portability.  This is your right under the GDPR to request and receive the data you have given us in a structured, commonly used, and machine-readable format. Since it is your data, you also have the right to transmit this data to another Data Controller without delay from the current Data Controller, namely us, if: (a) the processing was based on consent or on contract; (b) the processing was carried out by automated means.

Right of Erasure. This is your right under the GDPR in particular and European privacy law in general to be forgotten online. With regard to your activity and presence on <lwtears.com>, you can exercise your right of erasure by requesting our complete deletion of any collected information about you. If you wish to exercise this right, please contact legal@lwtears.com to initiate the data deletion process.

 

SECTION 8. Data Retention and Security

[Basically, our policies help us protect your data privacy and security.]

The security of your information is important to us. We store your information in Learning Without Tears’ systems and we use reasonable security precautions to protect it.

We retain information as long as it is relevant and necessary to provide you with our Services. Additionally, we may retain your information to comply with the law, prevent fraud, or otherwise enforce our applicable Terms of Service and related actions permitted under applicable law. If you seek a more detailed description of our data retention and security policies, please review our Privacy Policy and Security Policy.

 

SECTION 9. Complaints

[Basically, please contact us if you have any GDPR concerns.]

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding our GDPR policy or our practices in relation to your personal data, please contact us at legal@lwtears.com. We will respond to your complaint within 30 days.